Relieving the stigma of interaction on public transport.

  • Chatty Commuters

    Relieving the stigma of interaction on public transport.

  • Campaigning at Victoria

    We go to one of London's busiest hotspots to test the levels of interaction between commuters.

  • Say Hi! Campaign

    Acknowledge your driver when you jump on or off a bus to relieve the stigma of interaction on public transport.

  • Taxis, Uber, ViaVan

    How has classical and new forms of cab service changed the potential for interaction between staff and customers in this mode of transport?

  • Challenge the Consultations

    Does TfL's consultation programme really give the public agency over their public transport services or are their consultations merely a facade of democracy?

Polls 2: final poll

We had a great response as you can tell from the few I attached, there were a bit too many, it had a great interaction level and was engaged with very well by the community. if you flick through our posts, comment and get involved in the discussions.
The suggestion I put forward as a campaign to make the TfL stigma of engaging and interacting with people less awkward was something extremely positively responded too! 80% said yes to this being a thing and it should maybe be implemented on the larger, spacier trains first I was suggested. It was a great idea and I think one we should push. gives people on their journeys, short or long to interact, socialize and all with the safety of the train in case anything dangerous does happen there will be people on board to assist. Having it run through social hours, on particular days with someone at hand to help. However it happens, I think it should be implemented. enjoy the responses guys!




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VIDEO: Spin around Battersea Bus Garage

We fulfil our rationale by acting out the simple courtesies that can make a refreshing change to our experience of the daily commute. Acknowledge your bus driver when you jump on or off a bus!


Also see a shorter version @sayhicampaign.
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Polls and Results! P1

Some screenshots below of the results of those who responded and engaged with our general social survey!


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POSTER: Challenge the Consultation




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Bus vs. Car - who wins?

Aboard route 321. A trip between New Cross Gate Station and New Cross Sainsbury's. (Yes, I couldn't be bothered to walk it and the 321 was conveniently there for me so allow it.)

©London Bus Breh.
The driver started departing the bus stop, exiting the bus lane onto the right lane towards New Cross Sainsbury's. However, he did not notice a car coming alongside the rear of the bus as he performed the lane change. This forced the car onto the opposite lane, swerving around the bus and assertively rejoining the correct side of the road in between the front of the bus and the queue of traffic at the lights. 

They then turned green, but the car driver was no longer in as much of a haste as their overtake suggested - they started accelerating, at a stubborn crawling pace. I looked at the rearview mirror located at the centre of the bus just behind the front windscreen to see the driver wave his hand in aggravation before the car driver gave up his antics to continue down New Cross Road as the road opened up onto a third lane for which the 321 takes to access Sainsbury's.

Unlike giving way, this opposing driving etiquette is nevertheless one of the many ways in which drivers interact through their vehicles. This engages with the micro-sociological spatiality of everyday life that Erving Goffman talks about (cited in Ben Highmore's 'Intrdouction: Questioning Everyday Life' in 'The Everyday Reader', p.11). For other unusual driving interactions, see Hamza's post.
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Response to VIDEO

Just seen the video of the visit to the bus garage, looks great! Good work you guys that went, really think its important that we got the chance to have a real, in depth talk with those that work on transport to full understand their perspective and show to them that there are people that want to challenge the awkward atmosphere of London Transport.
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VIDEO: Say Hi! Campaign

We feel that there is an unspoken but widely recognised awkwardness regarding interaction with public transport workers. For example, the customary habit of not acknowledging a bus driver when you jump on or off a bus or confronting Underground workers for delays that more often than not is out of their controlThe Say Hi! Campaign has visually addressed this on our socials - this short film highlights the political implications of this negative-leaning perception of the bus driver or negative-leaning relationship between commuters and passengers. 

Therefore, by collecting public opinions of bus drivers and integrating them with driver interviews, this short film offers a scope for improved interactions between commuters and public transport staff and vice versa.


Thank you to Abellio London and Battersea Bus Garage for giving us access to their facilities and their staff. Seeing drivers for who the individuals they are, like the rest of us, outside of the cab is a refreshing experience that I would like to think this film shares with its audiences and that our project values in its rationale to reduce the stigma of interaction on public transport.
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